Dr. Zitelli, Dr. Brodland, and each member of our staff are dedicated to giving the best possible care in a compassionate and friendly manner. We are always happy to hear that patients are pleased with the care we have provided. We have saved some of the notes patients have sent after their surgery. We have asked these patients if we could share their notes with our patients who are anticipating surgery. We thought reading other patient�s experiences may be reassuring to patients who are preparing for surgery.
Here are some of the letters we have received. Click on the letters below to enlarge them:
"I have completed and mailed your survey questionnaire but feel that
just sending an opinion doesn't quite express how impressed I was with
your office, staff and care."
"Your staff is remarkable in making a very scared, no terrified patient feel safe and comfortable."
"I have never known a doctor that was so kind and compassionate as you."
A Progress Report
"I am writing to express my thanks and appreciation to you and your assistants for removing the cancer from the left side of my nose."
"I must say I have been to many doctors offices in my life but have never had this experience."
"Your humming and singing during the procedure certainly helped to put me at ease."
"You and your staff reflect what I read Dr. Mohs exemplified.....compassion, caring kindness, and genuine professionalism in every step of the process."
"My thanks to you and your staff for the outstanding treatment I received during my recent surgery."
